iPad sold out at Best Buy nationwide

April 7, 2010 3:12 PM PDT

iPad sold out at Best Buy nationwide

by Brooke Crothers
edit: James Martin/CNET)

Best Buy has sold out of the iPad at all 673 of its U.S. stores with Apple shops. In contrast, Apple stores are maintaining stock.

“We expect to have iPad inventory replenished at these locations by Sunday,” said company spokeswoman Paula Baldwin.

Six Best Buy stores contacted in the San Diego and Los Angeles area said they sold out of the iPad on Saturday, the day iPad sales began. Ditto for Best Buy stores contacted on the East Coast; stores in suburban Philadelphia and Boston also sold out on Saturday. A New York store, however, said it had some stock until Tuesday but has no stock now.

All Apple stores contacted, however, have stock. An Apple store in Carlsbad, Calif., said it had stock of 16GB, 32GB, and 64GB models, though it usually sells out by late in the afternoon (then gets new stock the next day). And an Apple store in Ardmore, Penn., said that it had stock of all models.

An Apple store in San Francisco had stock of all models, while an Apple store in New York City (Fifth Avenue) had the 64GB model only in stock.

iPad owners raise Wi-Fi issues

WASHINGTON (AFP) – As Apple iPad owners around the United States play with their new machines, some are complaining about the Wi-Fi connectivity of the devices.

An online Apple support page has received dozens of messages from iPad owners about erratic Wi-Fi service and so have other sites dedicated to Apple products such as MacRumors.com.

The extent of the problem was not immediately clear as many owners of Apple’s new touchscreen tablet computer, which went on sale in the United States on Saturday, reported that their Wi-Fi reception was just fine.

“Wi-Fi reception seems weak with slow downloads,” a message from “Dr. JB” said on the Apple support page devoted to comments about “Weak WiFi.” “Anyone else having Wi-Fi issues?”

“Yes, I’m having the same issues,” replied “Tangerine23.”

“Same issue. Weak signal on the iPad, same spot iPhone works great. Very frustrating,” said “prb44t.”

“My signal keeps fluctuating from strong to weak, while my MacBook and iPhone show a consistent signal at the same location,” said “Andrew79.”

An iPad owner named Andy Murdock, however, said he was “not having any problems, wi-fi strength full power all over my house” and others also said they were getting a consistently strong signal.

Some iPad owners speculated the problem may be related to the placement of the Wi-Fi antenna on the device while others said it could be a software bug.

Apple has a help page on Wi-Fi at support.apple.com called “Troubleshooting Wi-Fi networks and connections.”

The support page provides advice for iPad users who are unable to locate a Wi-Fi network, access the Internet or report weak or low Wi-Fi signal strength.

On Monday, Apple posted a notification stating that “under certain conditions, iPad may not automatically rejoin a known Wi-Fi network after restart or waking from sleep” and provided a fix for the issue.

The California-based company said Monday it sold more than 300,000 iPads in the United States on its first day of availability on Saturday.

The model that went on sale Saturday features Wi-Fi wireless connectivity, while a model offering both Wi-Fi and 3G cellular connectivity will be released in late April.

IPad’s Widely Mocked Name Won’t Stifle Sales

Branding experts say jokes that the iPad sounds like a feminine hygiene product won’t keep women—or men—from buying the Apple tablet

By Connie Guglielmo

When Steve Jobs announced in January that Apple’s new tablet would be called the iPad, some fans ridiculed the name, saying it conjured up images of feminine hygiene products rather than cutting-edge mobile gadgetry.

Two months later, branding experts say the name has punchy appeal and that jokes won’t deter women—or men, for that matter—from buying Apple’s (AAPL) tablet computer, which goes on sale in the U.S. Apr. 3. “The minute you hear it, you know who brought it to you, how it’s going to work, that it’s high quality, and how it even looks,” said Hayes Roth, chief marketing officer for brand consulting firm Landor Associates. “The name does all that in just four letters. That’s amazing.”

The “i” prefix on product names has become a convention that many consumers associate with Apple. Products including the iPod digital music player, iPhone, and iMac computers employ the designation. Apple bought the iPad trademark from Fujitsu for an undisclosed sum, according to records with the U.S. Patent & Trademark Office. The iPad will be capable of wirelessly serving up Web pages, e-mail, music, TV, and electronic books and periodicals.

Businesswomen in Silicon Valley said jokes about the iPad’s name don’t ring true. Esther Dyson, a longtime computer industry commentator , said the feminine hygiene reference to iPad wasn’t her initial reaction. “I guess I have been i-conditioned by Apple,” she says.

3G wireless iPad models due in April

Jennifer Jones, a veteran Valley marketing executive and creator of a series of podcasts called “Marketing Voices,” says the iPad name “works as part of a product line. I did not think of the feminine side of it.”

Apple plans initially to sell three iPad models, starting at $499, with built-in support for Wi-Fi wireless networking. Three additional models that can communicate over high-speed 3G wireless networks will go on sale later in April.

Jobs didn’t respond to a request asking why Apple chose iPad as the name for the touchscreen tablet. Natalie Kerris, an Apple spokeswoman, says the iPad is “something new,” reiterating comments by Jobs in January.

Apple may sell 2 million to 2.5 million iPads this year, according to Shaw Wu, an analyst at Kaufman Bros. David Bailey, an analyst at Goldman Sachs (GS), says sales could reach 6 million units. Apple shares gained 4.35, or 1.9%, to close at 230.90 on Mar. 26. The stock has more than doubled in the past year.

Jokes about the iPad’s name began circulating after Apple’s Jan. 27 launch of the device. Some referenced a 2006 sketch on the television program MadTV about a mythical Apple feminine hygiene product called the ‘iPad.’ Public relations and media professionals publicly lampooned Apple’s brand name as off-putting..

jokes about Wii didn’t hurt sales

Elsie Maio, president of branding agency Maio & Co. in New York, calls the puns “sad.” She says they never occurred to her nor to female colleagues—one of whom, she notes, lives in Germany, where the word “pad” isn’t used to describe feminine hygiene products. “It is short, distinctive, and memorable,” Maio says of Apple’s appellation. “It’s a pad of paper that you grab and go.”

Libby Gill, a Los Angeles-based branding expert, dismissed the puns as “a middle-school reaction.” Jokes about Nintendo’s hit Wii videogame console didn’t squelch demand for that product when it went on sale in 2006, she notes. “The ultimate thing about a brand is: Do they deliver on their promise?” she says. “If it delivers what they say and it does what people want, it will sell.”

Perhaps the final joke on the subject belongs to Apple co-founder Steve Wozniak, now chief scientist at computer storage vendor Fusion-io. The iPad name is reasonable, he says, although it sounds too much like iPod. “Programmers know the problems with similarly spelled names that introduce chances for ambiguity,” he says. “What a horrible problem,” Wozniak adds, “trying to find the ultimate names for hot product categories.”

All about the Apple iPad (FAQ)

Apple iPad from every angle (photos)

Credit: James Martin/CNET)

Apple finally gave us the date the first iPads will hit store shelves: April 3. We’ve been closely following the touch-screen tablet since Apple first announced it in late January, but here’s a quick guide for your most essential questions about the device.

First things first: How big is it?
The iPad’s screen offers a maximum resolution of 1,024×768 pixels and measures 9.7 inches diagonally, 5.75 inches wide, and 7.75 inches tall. An 0.86-inch bezel frames the screen (with a hair extra room on the bottom to account for the home button), making the front of the iPad a total of 7.47 inches wide and 9.56 inches tall. The total thickness of the iPad is half an inch at its thickest point, which tapers down to a quarter of an inch near the edges. Total weight is 1.5 pounds for the model with Wi-Fi only, or 1.6 pounds for the version with 3G.

What hardware features does the iPad offer? Many of the iPad’s hardware capabilities are identical to the Apple iPod Touch, including Wi-Fi, Bluetooth 2.1, a stereo audio output (headphone jack), built-in speaker, an integrated lithium ion rechargeable battery, and NAND flash memory. A built-in accelerometer and ambient light sensor are also included on the iPad.

Hardware features that distinguish the iPad from the iPod Touch include a 1GHz A4 processor, an oleophobic screen coating, integrated digital compass, built-in microphone, mute switch, and support for 802.11n Wi-Fi (in addition to 802.11b/g). The 3G version of the iPad includes a SIM card tray, as well as assisted GPS capabilities.

What’s the deal with the wireless plan?
Apple and AT&T are offering a pretty good deal on 3G service for the iPad. There are two options: $15 a month for 250MB of data, or unlimited data for $29.99 a month. The bonus is that you don’t have to sign any contracts that bind you to the device for two years. Each option can be prepaid for a month in advance. Again, you need the iPad 3G model, which bumps up the baseline price of the device to $629 (16GB), $729 (32GB), and $829 (64GB).

If I already have apps for my iPhone or iPod Touch, can I use them on the iPad?
In most cases, the answer should be yes. Older or existing apps can run on the iPad at their native iPod/iPhone resolution (taking up a small portion of the iPad screen) or used in a full-screen mode that artificially doubles the resolution. So long as the apps are in your iTunes library when you connect the iPad to your computer, most should transfer with no problem. There are exceptions, of course. Apps designed to take advantage of unique hardware characteristics of the iPhone (such as the photo camera or video recording) may not transfer, and would be useless on the iPad anyway.

That said, many popular apps for the iPhone and iPod Touch will likely be offered in a new iPad-specific version that makes better use of the device’s larger screen. These apps, designed specifically for the iPad, will not be backward-compatible with the iPhone and iPod Touch.

I’ve heard the iPad is basically just an oversize iPod Touch. Is that true?
In some ways, it is a supersized version of Apple’s touch-screen iPod: same basic look and functionality with its multitouch screen and reliance on iTunes and the App Store to install applications and download media. But there are plenty of differences.

The operating system is a version of the iPhone OS, but with a slightly different look and feel. Many of the same apps are there–e-mail, photos, notes, an iPod, calendar, contacts, maps, YouTube, and Safari–but have been tweaked to take advantage of the iPad’s larger screen size.

The 9.7-inch screen offers far more screen real estate and also makes the iPad much more realistic to use an e-reader. That brings us to iBooks, the e-bookstore Apple created specifically for the iPad. It’s an app that features a virtual bookshelf with content from five major publishers: HarperCollins, Hachette, Penguin, Macmillan, and Simon & Shuster. The iBooks store will feature both popular books as well as textbooks. Readers can choose to read in portrait or landscape mode and change the size of the text.

But that’s not the only iPad-only software Apple has cooked up. The company had its engineers completely rework iWorks for the device, including Pages (word processing), Numbers (spreadsheets), and Keynote (presentations). Each iWorks app will be sold separately for $9.99.

There are accessories that will cause some major iPhone/iPod envy as well, like the keyboard dock accessory. There’s also a camera connection kit that lets users import images from their SD cards, and a charging/docking accessory, that when used in conjunction with the photo app’s montage mode turns the iPad into an electronic picture frame.

What else might I need to use the iPad?
While the iPad can be used without a computer for the majority of its features, you will need to connect to a computer running Apple’s iTunes 9.0 or later to initially set up the device. Computer specification requirements for iTunes 9.0 can be found on Apple’s Web site.

If you plan on using the iPad at home for surfing the Web, and you do not have a 3G-capable model, you will need to make sure your home is set up for wireless Internet. A power adapter is included with all iPads, but users should consider investing in a charging dock if they wish to take advantage of the iPad as a photo frame. Users who anticipate using the iPad heavily as a word processor may want to consider buying Apple’s keyboard dock or a compatible Bluetooth wireless keyboard.

What’s missing from the iPad that I might find in a competing product?
The iPad is in many ways one of the first products of its kind–making it hard to draw easy comparisons. When weighed against high-end smartphones, users should know that the iPad is not designed for voice calls or text messages (though there are apps that can work around this limitation). More importantly, the iPad does not include a built-in camera for taking photos or videos.

When compared to low-end laptops and Netbooks, the iPad can’t run common full-fledged applications (such as Microsoft Word), or use multiple apps simultaneously. Conventional input and output ports, such as USB, SD, VGA, and LAN are also missing, though some adapters exist to address this. Critics routinely point out that the iPad does not support Adobe’s Flash media format, which is required to view content on many popular Web sites. Lack of an integrated hardware keyboard or high-resolution video output are also common complaints from the laptop perspective.

Finally, compared against dedicated e-readers (such as the Amazon Kindle and Barnes & Noble Nook), the iPad’s reflective glass front and backlit color LCD screen arguably strain the eyes more than a passively illuminated non-glare e-ink display.

When and where can I buy it, and how much is this going to set me back?
There are two versions of the iPad. Apple announced Friday that the Wi-Fi version will launch in the U.S. on April 3, followed by the Wi-Fi and 3G-capable edition later in the month. Both versions will hit Australia, Canada, France, Germany, Italy, Japan, Spain, Switzerland, and the U.K. in late April.

The price depends on your 3G needs and how much storage you require. The iPad’s Wi-Fi-only version will start at $499 for 16GB of memory, $599 for 32GB, and $699 for 64GB. The Wi-Fi + 3G edition will cost $629 for 16GB, $729 for 32GB, and $829 for 64GB.

You can preorder both versions starting March 12, and you can order it for delivery from Apple.com or reserve a Wi-Fi version to pick up on April 3 at any Apple retail store. Apple has also said it will make the iPad available at Best Buy, but hasn’t disclosed details on when that will be.

Apple iPad from every angle (photos)

AT&T CEO sees iPad mostly used on Wi-Fi

NEW YORK (Reuters) – AT&T Inc expects users of Apple Inc’s iPad to connect to the Internet mostly using short-range Wi-Fi networks rather than AT&T’s cellular network, the chief executive of AT&T said on Tuesday.

While AT&T has agreed to provide wireless connections to the iPad tablet computer, Randall Stephenson said he does not expect the device to result in many new service subscriptions for AT&T as consumers will instead use Wi-Fi or prepaid services, where they do not have to sign a service contract.

“My expectation is that there’s not going to be a lot of people out there looking for another subscription,” he said during a webcast of an investor conference, adding that the device would be a mainly “Wi-Fi driven product.”

Many consumers have their own Wi-Fi networks at home or go to coffee shops where they can avail of free Wi-Fi.

When asked about AT&T’s exclusive rights to U.S. sales of Apple’s iPhone, Stephenson said iPhone would be “an important part” of AT&T’s phone line up “for quite some period of time.”

But he did not comment on timing related to the exclusivity agreement, which has helped AT&T win customers from rivals such as market leader Verizon Wireless, a venture of Verizon Communications and Vodafone Group Plc.

Some analysts expect the exclusivity agreement with Apple to end this year, but others expect AT&T to do anything it takes to extend the deal because iPhone is integral to its growth.

AT&T has admitted to network problems in markets such as New York City and San Francisco where there are a large number of bandwidth hungry iPhone users.

Stephenson said the company would show considerable improvements in its network in those metropolitan areas.

“We’ve got a ways to go, but we think this quarter will really move the needle considerably in both of these markets,” he said.

Stephenson expects changes in how the wireless industry prices its mobile data services going forward, with heavy data users being charged more. Smartphone users currently pay a monthly fee of about $30 for unlimited data.

“For the industry, we’ll progressively move toward more of what I call variable pricing so the heavy (use) consumers will pay more than the lower consumers,” Stephenson said.

He expects the Federal Communications Commission to focus on how to push mobile broadband further when it announces a National Broadband plan later this month.

Stephenson also said he was optimistic about how the telecom regulator would deal with the issue of net neutrality – the idea that carriers should not be able to control which Web services consumers can access.

“I’m actually fairly optimistic net neutrality will land at a reasonable place,” Stephenson said.

But he questioned how the FCC would achieve its proposed goal of putting Internet connections of 100 megabits per second to U.S. homes.

“If the objectives are 100 megabits capability to every home in the United States that is going to require a lot of investment. To drive that kind of investment will require a redirecting of the subsidies that exist today,” he said.

AT&T shares closed down 12 cents at $24.88 on New York Stock Exchange on Tuesday.

(Reporting by Sinead Carew)

Apple trying to store your video in the cloud

March 2, 2010 1:53 PM PST

Apple trying to store your video in the cloud

Apple’s plans for cloud computing go beyond music.

The company’s representatives have recently spoken with some of the major film studios about enabling iTunes users to store their content on the company’s servers, two people familiar with the discussions told CNET. That’s in addition to streaming television shows and music.

(Credit: Greg Sandoval/CNET)

Apple has told the studios that under the plan, iTunes users will access video from various Internet-connected devices. Apple would, of course, prefer that users access video from the iPad, the company’s upcoming tablet computer, the sources said. Apple spokesman Tom Neumayr said Apple doesn’t comment on rumors or speculation.

The news comes a month after Apple spoke to the major record companies about a similar plan involving music. Apple’s vision is to build proverbial digital shelves where iTunes users store their media, one of the sources said. “Basically, they want to eliminate the hard drive,” the source said.

By cramming digital songs, videos, and all manner of software applications on computers and handheld devices, there’s some indication that consumers are maxing out hard drives, particularly on smaller mobile devices. That has led to speculation among Apple watchers that some consumers might slow their purchasing of new content, if they have nowhere to easily put it.

It’s a bit of leap to reach that conclusion, certainly when a stagnant economy might be hampering sales, but there are some worrisome signs. The NPD Group reported last week that the number of people who legally downloaded songs dropped by nearly a million, from 35.2 million in 2008 to 34.6 million last year. Screen Digest, a research firm that focuses on the entertainment industry, on Monday said growth in movie downloads slowed dramatically in 2009, following sharp increases in the two prior years. Screen Digest had projected that total U.S. online movie sales for 2009 would come in at about $360 million, but the total reached only $291 million, the company said.

“(Apple) just doesn’t have the leverage it once did. Apple can’t dictate terms or position itself as a digital savior.”–James McQuivey, Forrester analyst

Before iTunes users can store their movies and TV shows in Apple’s cloud, the company must get the studios to sign on. This may not be easy. The studios want to make sure that Apple’s plans play nice with non-Apple devices and services.

Hollywood isn’t interested in any walled gardens, said James McQuivey, a media analyst at Forrester Research.

“The studios are very concerned that they’re going to get roped into somebody’s proprietary platform,” McQuivey said. “They want a world where consumers have a relationship with the content, and not with the device or the service. They are in a position to force Apple to go along and make sure that content bought [via] iTunes will play on a Nokia phone. That is very un-Apple-like.”

The upper hand in Hollywood
“Apple would prefer not to do this,” McQuivey continued. “But it just doesn’t have the leverage it once did. Apple can’t dictate terms or position itself as a digital savior.”

The reason that Apple doesn’t wield the same power over the film and TV industries that it did with music is that more players are willing to give the studios what they want.

The Digital Entertainment Content Ecosystem, or DECE, is a consortum of heaving-hitting media stakeholders lining up to create standards for file formats, digital rights management, and authentication technologies. The group includes Adobe Systems, Best Buy, Cisco Systems, Comcast, Intel, Hewlett-Packard, Lions Gate Entertainment, Twentieth Century Fox Film, Microsoft, Netflix, Panasonic, the four largest recording companies (Universal Music Group, Sony BMG Music Entertainment, EMI Group, and Warner Music Group), Samsung, Sony, and Warner Bros. Entertainment.

DECE’s goal is to make sure that a movie or TV show bought from Comcast’s video service will play on Samsung devices or on Netflix’s service.

Not all the studios have joined. Walt Disney has create a DECE-like service called KeyChest, which is supposed to be DECE-compatible.

Applying more pressure on Apple is Google, one of its main rivals. Google, obviously, has YouTube. It’s also eyeing some start-ups with cloud technology to beef up its streaming services.

Two weeks ago, sources told CNET that Google had informal acquisition talks with Catch Media, a Los Angeles company that wants to become a clearinghouse of sorts, in which consumers move media around the Web, and Catch handles the permissions and licensing.

So what’s Apple’s answer to the Google threat? Apple is building a new data center in North Carolina that, according to reports, will be the backbone of its streaming offerings. In December, Apple bought Lala, a struggling music service with an expertise in cloud computing. Google was also trying to acquire the company, but Apple outbid Google.

The one thing that could help Apple pull away from Google, giving it more clout with the studios and TV networks, is if iPad catches on with consumers.

The Web-enabled computer tablet, which is due to hit store shelves later this month, features a 9.7-inch display screen and can play back video in up to 720p resolution, the sources said. If consumers start buying video to watch on the iPad, Hollywood could soften its stance on standards. But McQuivey says Apple can’t create any proprietary formats, at this point.

“Apple can’t suddenly make the iPad a closed environment,” he said. “Apple is not any position to refuse to limit its customers’ choices. By pioneering (the apps), Apple is stuck doing what’s right for consumers.”

Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at http://twitter.com/sandoCNET.

13% of American’s likely to buy Apple iPad

A new survey has found that 13 percent of respondents are likely to buy Apple’s forthcoming iPad, a number greater than the 9 percent who planned to purchase an iPhone before its launch in 2007.

Details of the survey from RBC/ChangeWave were released Tuesday by RBC Capital Markets analyst Mike Abramsky. He said the responses from 3,200 participants show strong pent-up consumer demand for the iPad, which could bode well for Apple’s new product.

One of the strongest assets for the iPad is its $499 starting price. While 28 percent of respondents in 2007 said the iPhone was too expensive, only 8 percent in 2010 said they would not buy the iPad based on its price. In addition, while 19 percent said they are interested in the $499, 16GB model, another 19 percent said they would opt for the high-end, $829, 64GB model with 3G.

The survey also found that lack of a camera, support for Adobe Flash, or multitasking have not had a significant impact on buyer interest. Most consumers plan on using the iPad for a variety of functions, suggesting it will serve as more of a netbook than e-reader. Of those surveyed, 68 percent said they would surf the Internet with the iPad, 44 percent would check e-mail, and 37 percent are interested in reading e-books.

The survey also found the iPad will also have an effect on sales of other Mac products: 25 percent of respondents said they will delay planned purchases of one or more Apple products due to the iPad. MacBook purchases will be delayed by 9 percent of respondents, while 10 percent were prospective iPhone buyers that will now postpone their purchase.

Gartner 1

The survey’s positive outlook for the iPad led Abramsky to maintain its prediction of 5 million units sold in the calendar year 2010, resulting in $2.4 billion in revenue and 33 cents earnings per share.

Gartner 2

“This data, while preliminary, suggests iPad may have greater potential than expected, to expand Apple’s addressable PC, iPod markets and to capture a segment of the home PC market,” Abramsky wrote.

Gartner 3

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